Your Privacy Is Our
Top Priority

01 Introduction and Scope

bd89aj ("we", "our", "platform") provides a trusted online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you while you use our website (https://bd89aj.cam) and related services, how we use that information, and how we keep it secure.

This policy applies to all services on the bd89aj platform — including browsing the website, account registration, betting activity, live casino, slot games, and payment transactions.

By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this policy, please stop using our services.

02 Data Collection

bd89aj collects your information in several ways. A detailed description of the information collected is provided below:

2.1 Information You Provide

When you create an account or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for KYC verification)
• Payment information — bKash, Nagad, Rocket, or bank account number
• Login credentials (passwords are stored in encrypted form)

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically:

• IP address and device identification information
• Browser type and version
• Operating system
• Pages visited and session duration
• Referral URL (where you came from before arriving at our site)
• Click patterns and browsing activity

2.3 Transaction Information

We retain records of all your financial transactions, such as: deposit amounts and dates, withdrawal details, betting history, and bonus usage details.

2.4 Communication Information

When you contact support via live chat or email, those conversations may also be recorded — to improve service quality.

03 Purpose of Data Use

bd89aj uses collected information only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Identity Verification (KYC): To meet anti-money laundering and age verification requirements.
• Payment Processing: To complete deposits, withdrawals, and other financial transactions.
• Customer Service: To resolve your complaints, questions, and issues.
• Security: To prevent fraud, scams, and illegal activity.
• Product Improvement: To improve our platform, services, and user experience.
• Marketing Communications: To inform you about relevant promotions and bonus offers, with your consent.
• Legal Compliance: To comply with applicable laws and regulations.

We will use your information only for the purposes listed above, and will seek your prior consent before using it for any other purpose.

04 Cookies and Tracking Technology

bd89aj uses cookies and similar tracking technologies on our website. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — such as maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To understand how our platform is being used, so we can improve our services.

4.2 Cookie Control

You can control or disable cookies by changing your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

05 Data Storage and Security

bd89aj places the highest importance on the security of your personal information. We take the following measures to keep your information secure:

• SSL Encryption: All data on our site is encrypted using SSL (Secure Socket Layer) technology, which prevents third-party access.
• Password Hashing: Your password is never stored in plain form — it is stored using strong cryptographic hashing methods.
• Access Control: Only authorized staff can access your information, and only when required for their work.
• Regular Security Audits: The security of our systems is tested on a regular basis.
• Firewall and Anti-Malware: Advanced firewall and cybersecurity measures are in place.

06 Sharing Data with Third Parties

bd89aj does not sell your personal information. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Necessary information may be shared with trusted third parties that provide services on our behalf, such as payment processors (bKash, Nagad, Rocket), identity verification services, and technology support providers. All such partners are contractually bound to uphold our privacy standards.

6.2 Legal Obligations

We may be required to disclose information to comply with legal demands from law enforcement or regulatory authorities, or to assist in investigations of fraud and criminal activity.

6.3 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance.

6.4 With Your Consent

Outside the circumstances described above, we will not share your information with any third party without your explicit consent.

07 Your Rights

As a bd89aj user, you have the following rights regarding your own information:

To exercise these rights, contact our support team via live chat or email. We generally respond to your request within 30 business days.

08 Protection of Minors

bd89aj provides services only to individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

We carry out an age verification process at the time of account registration. If we become aware that a minor has misrepresented their age to use our platform, that account will be closed immediately and all associated information will be deleted.

09 Data Retention Period

How long we retain your information depends on the type of information and legal requirements:

• Account Information: Retained for as long as your account is active, and for a minimum of 5 years after it is closed (in compliance with financial regulations).
• Transaction History: Retained for a minimum of 5 years in accordance with anti-money laundering regulations.
• Communication Records: Support conversations are generally retained for up to 2 years.
• Cookies and Browsing Data: Session cookies are deleted when the browser is closed; persistent cookies remain active for up to 365 days.

When information is no longer needed beyond legal obligations, we securely delete or anonymize it.

10 Policy Changes

bd89aj may update this Privacy Policy from time to time — due to changes in our services, new legal requirements, or business reasons.

If there are any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notification to your registered email for important changes.
• Your consent may be sought when you log in to our platform after the changes take effect.

If you continue to use the platform after a policy change, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

11 Contact Us

If you have any questions about this Privacy Policy, any requests regarding your information, or any concerns, please contact us:

Our team will respond promptly and sincerely to any requests or complaints regarding data protection. We place the highest importance on your privacy and are committed to earning and maintaining your trust.